Terms of service
Service Policy (Digital & Custom Services)
We provide digital services, sourcing support, and order processing assistance for international customers. All services are delivered based on customer requests and confirmed details.
1. Nature of Service
All services offered are intangible and non-physical, including but not limited to:
- Product sourcing assistance
- Order processing support
- Custom service coordination
- Supplier connection services
No physical goods are sold directly through this service page.
2. No Refund Policy (Service-Based Orders)
Due to the nature of digital and service-based products:
- All payments are final and non-refundable once the service has started
- No cancellations after confirmation
- No refunds for completed or in-progress services
By making a payment, you agree that the service will begin immediately.
3. Customer Responsibility
Customers are responsible for:
- Providing accurate order details
- Confirming all requirements before payment
- Maintaining communication during the service process
We are not responsible for issues caused by incorrect or incomplete information provided by the customer.
4. Service Delivery
Services are considered delivered when:
- Requested information, supplier details, or order arrangements have been provided
- Communication support and processing assistance have been completed
5. Limitation of Liability
We act as a service provider and coordinator only.
We do not manufacture products directly.
We are not responsible for:
- Third-party supplier issues
- Shipping delays or customs clearance
- Product differences caused by suppliers
6. Agreement
By completing your purchase, you acknowledge and agree to all terms stated in this policy.